Terms and Condition

Terms of service

  • Product Information

At NEWTREE the essential characteristics of the product are disclosed, for further information or questions about existing information, please send an email to newtreestore@gmail.com

  • Prices

All prices are daily prices and are only valid on the day of ordering your product. Prices can change regularly. The buyer will be billed at the price – if NEWTREE accepts the order – valid on the day of the order. All prices are shown incl. VAT.

  • Order

The purchaser’s order from our website does not constitute a binding acceptance, but a mandatory offer to NEWTREE to purchase the item under the terms stated. A binding agreement between the buyer and NEWTREE is only concluded when NEWTREE accepts an offer by the buyer on an Order Confirmation.

  • Payment

The account information you enter when purchasing products is sent directly in encrypted form (SSL), and only you and the Payment Service Provider have access to this information. Thus, no one else sees or stores the information about you. When purchasing with a credit card, the amount will be deducted from your account as soon as the goods depart from NEWTREE. Our payments method are listed on above

  • Complaints

Complaints must be made within a reasonable period after receipt of the goods, and the buyer is thus required to check the products as soon as possible after arrival. 

  • Disclaimer and Warranty

NEWTREE is not liable for direct or indirect loss as a result of the products ordered arriving late at the buyer’s address or the items ordered suffer from defects when the delay or errors are due to the buyer’s act or omission or circumstances beyond NEWTREE control. Examples: war, insurgency, unrest, fire, government intervention, hair loss, seizures, currency restrictions, labor conflicts of all kinds, including strike and lockout or similar events. NEWTREE does not provide a self-guarantee for any products ordered, and the buyer only obtains the guarantees that the manufacturer issues to the buyer. We are only selling on behalf of the manufacturer.


Privacy Policy

No personal information registered on our website will at any time be transferred, sold or made available to third parties. All information is stored reliably and is only available to trusted employees at NEWTREE.

Any electronic payments are secured with encrypted methods through the webshop system. The store system uses so-called cookies to control the contents of the shopping cart. We use these cookies to recognize you and, for example, remembering which items are in your shopping cart when shopping online. During a purchase, we will provide you with your name, address, and email address. This information is used exclusively for processing your order.

The information is transmitted and stored electronically and stored for five years, cf. the Accounting Act. The actual “contract” (purchase agreement) is not stored on our website in a way you can log in and see/change status later. In addition, we register the IP address from which computer purchases are made. The information finds typically no use but can be used in a possible police investigation. The IP address is kept for as long as it is necessary concerning a possible police investigation. All fake orders are filed.

You can optionally get your email address on our mailing list, so you receive regular news and other information from us. This service can be subscribed and unsubscribed at any time, as desired. Cf. The Personal Data Act, we provide information on request, and by any objections, we make deletion to the extent desired. The CEO and the employees of LMFHA ApS have access to the information that is registered about you. As registered with LMFHA ApS, you are always entitled to object to the registration. You also have the right to understand what information is logged about you. These rights are under the Personal Data Act. Questions? Please contact LMFHA ApS by this email: newtreestore@gmail.com

Subject to change

NEWTREE reserves the right to change and update the terms and conditions that apply to this website. It is therefore essential that you keep up to date on changes.

Delivery Time

Our delivery time is usually 4-8 business days for all items in stock within Europe and up to 14 days around the world.

Your goods will be delivered safely and securely. There is free shipping to your private address or business address on all purchases. If your purchase is below this amount, please find shipping price at the checkout page.

Note! If you have consented to the product being placed without a signature, NEWTREE cannot be held liable for lost or damaged products upon delivery.

We always try to deliver the item as soon as possible. If the item is not in stock, there may be a longer waiting time.


Cancellation and Return (Return Policy)

You have the right to cancel your order within 14 days from the day you receive your product. After notifying us about the cancellation, you have 14 days to return the item/items.

To undo a purchase, the packaging and product must appear in mint condition and be completely unused so the product still can be sold. If the returned goods differ from the above, we reserve the right to make a reduced refund.

If you make use of your right to cancel an order within 14 days, we refund all your payments for the order including shipping costs (however, if you have chosen faster and more expensive delivery than our standard delivery, these extra costs will not be refunded). The money will be refunded with the same payment method/to the same card you have used for payment.

If you are returning your goods 14 days after you received the package, you must pay for the return of the package. If the fault is on our side, we will of course cover the expenses. Products returned unstamped or paid with a “cash on delivery” are refused receipt. When returning products, please use a distribution company that offers tracking – please don’t use any alternative package distributors, this makes it impossible to track the item if these should be lost during return shipping. You should ship the item adequately packaged with a copy of the invoice and please state clearly the reason for the return on the return form.

Return address:


Rheinbabenallee 22,

14199 Berlin Germany.


Good advice on delivery

NEWTREE cannot be held liable for costs that a failure to deliver may result. Please check the package for damages and defects before signing the consignment note. If you are in any doubt that the product may be damaged due to small defects in the package, you can receive the item with reservations. (This is written on the consignment note). If the packaging/item is visually damaged, refuse to receive it and let the distributor company take it with them on their return.

Do you have any further questions regarding delivery, please contact us!

Shipping prices

The exact prices are tracked and stated in the purchase process.